Managing a network of about 2,000 workstations, Mike Pace is Systems Technician at Rock Valley Community College in Rockford, Illinois.

The school was running Sophos Anti-Virus software to protect their large network when Pace first came on board at Rock Valley. Pace soon began to experience problems with the company's customer service, which caused him to question the value Rock Valley was getting for the significant amount of money they were paying for the solution, altough the software seemed at first to be providing adequate protection.

So a few months ago, Pace went on a search for a new anti-virus solution that would provide a better return on their investment, as well as real-time reporting, robust protection, and a reasonable price for the 2,000 licenses the school required. Appearing to offer everything he was looking for to provide Rock Valley with solid, manageable, cost-effective protection, Pace's search led him to AVG.

Pace's technical evaluation was passed with flying colors by AVG Anti-Virus Network Edition so he went in search of a supplier. It didn't take him long to find Walling Data, where he learned something that made it even easier to commit to AVG.

The country's longest-standing distributor of AVG Technologies' solutions and the company's highest-volume distributor in North America is Walling Data Systems. Walling specializes in the education and nonprofit sectors, and is the only distributor to offer all customers free, unlimited, U.S.-based support as part of their purchase price.

Rock Valley has only been running AVG for a few months, but Pace's experience with the product and the support provided by Walling Data has already exceeded his expectations.

Pace declared: "I am so glad that we purchased through Walling Data, because every time I call or email them, I get a warm welcome and a polite, respectful response." He added: "They are very professional, and provide us with prompt solutions to any problem we might be experiencing. The fact that all of our support needs are US-based and included in our annual licensing fee is a real bonus!"